Privacy Policy

Zotaren LLC respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and what choices may be available to you.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order information
  • Payment-related information
  • Website usage information
  • Device and browser information
  • IP address
  • Information you voluntarily provide when contacting us

2. How We Use Information

We may use collected information to:

  • Process and fulfill orders
  • Provide shipping and delivery services
  • Process returns and refunds
  • Respond to customer service requests
  • Communicate about orders
  • Improve our website and products
  • Detect and prevent fraudulent activity
  • Maintain website security
  • Comply with legal and regulatory obligations

3. Payment Information

Payments may be processed through third-party payment providers.

Zotaren LLC does not intentionally store complete payment card numbers or CVV security codes on its own systems.

Payment providers may process payment information according to their own privacy policies and security requirements.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functionality, remember preferences, understand website usage, and improve the customer experience.

You may be able to control certain cookies through your browser settings.

5. Information Sharing

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting providers
  • Technology and analytics providers
  • Customer service providers

We do not sell personal information as a business practice.

6. California Privacy Rights

If applicable under California law, California residents may have rights concerning their personal information, including rights to request access to, correction of, or deletion of certain personal information.

California residents may also have the right to request information regarding the categories of personal information collected and used.

Where applicable, customers may submit privacy-related requests by contacting:

marcos@zotaren.shop

We will process qualifying requests in accordance with applicable law.

7. Data Retention

We generally retain transaction and order-related information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

Order-related records may generally be retained for up to 7 years after an order has been completed, unless a longer retention period is required or permitted by law.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child under 13 without appropriate consent, we will take reasonable steps to delete the information.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

Zotaren LLC is not responsible for the privacy practices, content, or security of third-party websites.

Customers should review the privacy policies of those websites before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will become effective when the revised policy is posted on this website.

12. Contact Us

For privacy-related questions or requests, please contact:

Zotaren LLC
729 Penn St, New Bethlehem, PA 16242
Email: marcos@zotaren.shop
Phone: 3416672376

Additional contact email:

support@zotaren.shop